The WOW! Service Initiative strives to provide our Katy ISD technology users with top notch customer service. We want our KISD users to experience not just good support, but a level of support that will make them say “WOW!”

Our Business Intelligence, Customer Services, Enterprise Systems, Instructional Technology, Project Management, and Technology Operations teams have all taken on this initiative and set goals and service levels to achieve WOW! Our goal is to provide the best support possible to our Katy ISD teachers and students.

We periodically recognize individuals who are embodying the WOW! Service Initiative. We receive so many emails, calls and comments from our users praising the work being done that it’s clear we have many, many WOW! Technology employees.

WOW! Service Newsletters:

• December 2018
• Jessie Nanes
• Erika Oliveira
• Patti Echevarria
• April 2018
• Daniel Dronberger
• Evie Cray
• John Gutierrez
• December 2017​
• Jyoti Chawla
• Benny Cantu
• David Cruz
• July 2017
• Laura Cook
• Nikki Smith
• March 2017
• ​Dora Gonzalez​​
• Cindy Stockman
  
• October 2016
• ​​Jaime Morales
• Vijaya Parvatam (VJ)
• Jesse Nobles
• ​June 2016
• ​​Susan Elledge
• Don Cashman
• Kleins Lopez​
• March 2016
• ​​Mike Smith
• Ryan Wessleski
• November 2015​
• ​​Stacy Brocato​
• Liz Grant​​​
• October 2015
• ​​Marla Chavez
• Greg Crenshaw
• June 2015
  • ​​​Anna Gerdes
  • Lindsey Chase
• May 2015
  • ​​​Margaret Acevedo
  • Vicky Spence
• April 2015
  • ​​​Connie Cox
  • Shane Pavlock