Canvas has a built in Help button for students and observers (parents/guardians) to receive assistance with technical issues.
To submit a helpdesk ticket after you have logged in, select the Help icon on the left navigation bar
You will have several choices. You can Search the Canvas Guides or Report a Problem. The Canvas Guides will answer many questions especially on how to use Canvas. Canvas Guides Help will provide assistance on reporting a problem. If you Report a Problem enter useful information to assist us in resolving the issue such as:
- observer name and user ID for observer tickets
- student name and student ID for student tickets
- name of the course and the teacher for course related issues
- detailed description of the issue - screenshots are helpful
- course URL (web address)
The responses from us will be sent to the default email address in Canvas. For Observers, this is the email address associated with your Home Access Center account. For students, it is their Katy ISD email address (Student ID@students.katyisd.org ) unless the student has changed the default to a personal email address such as Gmail, Yahoo, etc.
If you cannot log in, there is a Help link on the login page.
Help tickets are handled by Katy ISD staff and if the issue requires escalation it will be assigned to the Canvas team.
This week is Digital Citizenship Week in Katy ISD. Each campus has different events planned around being safe, responsible, and productive when online. Our focus this year is on Digital Literacy. Teachers will share lessons with students about how to identify quality information online and recognize content that is opinionated, untrue, biased, fake, or misleading.
Because we get so much of our information from online sources, identifying sites that are meant for humor or those that are impersonating real news is an important skill. Below is an article that provide more information from a parent or educator perspective on how to help chidren be discerning curators of online content. How to Spot Fake News (and Teach Kids to Be Media-Savvy).
Katy Virtual School Summer 2019 online registration begins February 1, 2019 at 7:00AM. Courses are available for all 2019-2020 incoming 9th -12th graders. Visit our website at Katy Virtual School for complete course lists and registration information.
Current 8th grade students may register for PreAP World Geography, PE, Health, Foundations of Fitness or Professional Communications. For 10th – 12th grade students there are over 28 courses to choose from.
There is a lot of buzz about coding and this year nearly 200 million kids were exposed to coding during the Hour of Code event.
In today’s world coding is a fundamental skill alongside math and reading. According to Learning Resources1 there are several reasons coding is important for young minds.
Children learn . . .
1) another language
2) to communicate using this new language
3) logical thinking and creativity
4) problem solving
5) math skills.
If you’d like to introduce your child to coding or provide them with more challenging activities, we’ve created self-paced courses for all levels of learners. Have your child choose from the beginner to intermediate courses designed more for our elementary and junior high students and let them explore the world of coding. Click
HERE to access the course. 1blog.learningresources.com/learning-resources-hour-code-event/
The holiday season is a time when parents often make technology purchases for their children. If you’re considering a new device for your child, there are a lot of options. At school we purchase laptops, desktops, iPads, and now Chromebooks as well.
A Chromebook is a laptop of a different breed. Instead of Windows or MacOS, Chromebooks run Google's Chrome operating system. These machines are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. They eliminate the need for installing software and managing programs and yet provide students access to nearly every application they need.
The Chromebooks power up FAST, and stay charged the entire day. On top of that, they can be purchased for well under $300. Teachers love the fact that their students can quickly access Canvas, Google Drive, Office 365 and other classroom applications and still have a full keyboard when they need to type. Outside of school they can also play games, watch videos and access other websites as well as install web apps and extensions from the Chrome Web Store.
Chromebooks don't get indefinite updates like PCs. Every Chromebook model has a fixed support life. When Google develops a new hardware platform it will support that platform for at least 6.5 years. The first thing you should do when considering a Chromebook is to look it up on Google's Auto Update Policy page. It lists the end-of-support date for every Chromebook ever released, so you can know exactly how long your computer will receive Chrome OS updates.
Other features to research may include, screen size, battery life, warranty, touchscreen, access to Google Play Store for Android apps, screen resolution, and processor speed.
Students at Katy ISD have access to Office 365 which also gives them the ability to download and install Microsoft applications such as Outlook, Word, Excel and PowerPoint onto computers at home. For more information, and instructions on how to access the download, click HERE.
Your students have access to an amazing amount of e-books and audio books through your student's campus library. This resource is great to use during the school year as well as during the upcoming break that we will have. Please use this resource to READ! READ!READ!
“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” – Dr. Seuss
Instructions below on how to access.
How to access from a desktop:
From MyKaty Cloud, search for Library Catalog. Click on your campus name. Click Log In and enter your Katy ISD username and password.
Search the catalog tab for the item you wish to read and click the Open button for ebooks or the Play button for audiobooks.
How to access from a mobile device:
The Destiny Discover web app gives you an additional entryway to Destiny Discover.
Go to this web page: https://reader.follettsoftware.com/DD-launcher
Create a bookmark or shortcut to make it accessible from your home screen.
To log in:
Use the Location drop-down to select your state or province.
In the School field, type the first few letters of your school's name. When your school appears in the suggestions, select it.
Note: Steps 1 and 2 only need to be completed the first time you log in, or if you need to select a different school.
To log in with a username and password, tap Log In. Note: You can browse the Catalog by clicking Browse as Guest.
On the next screen, type your Username and Password, and then tap Submit.
You will then see a screen with the digital resources available from your campus. Click on the title and you will be able to Open/Play or Checkout the resource.
Cell phones, video games, YouTube, television, the internet, and social media are all vying for our kid’s attention. As parents it’s often overwhelming trying to keep up with it all. Knowing the difference between Fortnite and Minecraft or Snapchat and Musical.ly (to name a few) can be challenging and time consuming. As parents, we do our best to have thoughtful conversations with our students about being digitally responsible and making good choices while navigating online. Fortunately, there are great resources available that will assist in the guidance of the digital application and media world.
Common Sense Media (http://commonsensemedia.org) is a non-profit organization whose mission is to help kids thrive in a world of media and technology and to empower parents and educators by providing unbiased information, trusted advice, and innovative tools to help harness the positive influence of media and technology.
On the Common Sense website under the parents section, you’ll find advice for parents categorized by age level and also by subject areas such as screen time, cyberbullying, privacy, and media literacy. Another popular feature with parents are the ratings given for TV programs, video games, movies and more. Common Sense helps by providing their own ratings as well as ratings from parents.
This is just one example of a resource dedicated to helping our children use media responsibly. At Katy ISD we have Digital Citizenship focused lessons, contests, and interactive workshops to ensure our students are receiving current information about being good digital citizens.
Katy ISD students and staff have access to Lynda.com!
What is Lynda.com?
Lynda.com is a leading online platform that helps anyone learn a variety of items such as business, software, technology and creative skills. The courses are offered by industry experts. Lynda.com is also available in 5 languages.
How do I access on my computer?
Go to MyKaty.katysd.org and use the search to find the app Lynda.com.
How do I access on my tablet or smartphone?
The app can be downloaded from either the Apple or Android stores for free. Staff and students must use their Katy ISD credentials to gain access. See screenshot below. Items to note:
Make sure Organization is selected.
Type in UserID@katyisd.org
Type in Password (same one student uses to log in to MyKaty Cloud)
Type in KatyISD.org under Web Portal.
See example below.