FAQs for Students and Parents Student FAQs
How do I access my course?
Students access their course through
MyKaty. Log in with your KISD user name and password. Search for Canvas or Katy Virtual School. You will automatically logged into the learning management system. Or go to
Katy ISD Canvas and log in with your KISD user name and password. If you do not know your password, contact your campus during the school year.
How do I view my grades?
Instructions on viewing grades in Canvas.
Is my course self paced?
Online courses have specific due dates and are not self-paced. Students can move ahead in a course, but must take care not to get behind. Students are expected to work weekly on their course to ensure completion by the end of the semester to be prepared for the semester exam.
What technology am I required to have to be successful in my course?
Students are expected to provide their own technology including a computer, Internet access, Google Chrome, headset with microphone and a webcam. Most of the course can be completed on a mobile device but exams must be completed on a desktop or laptop computer. Should students have difficulty meeting this requirement, please contact us at Katy Virtual School .
What is Online Proctoring?
Most KVS exams are proctored online to ensure test integrity. Please review the online proctoring information in the Student Handbook.
How many courses can I take?
During the summer, students may take one AP/PreAP level course per summer session, or two academic level courses per summer session. During the school year, students may take up to two online courses per semester, regardless of level.
Can I exempt my final exam?
There are no exemptions for online courses.
How much time should a student spend on an AP course during the summer?
Students should expect to commit a minimum of 20-25 hours per week during the summer. It is recommended students log in a minimum of 3-4 times a week.
How much time should a student spend on a PreAP course during the summer?
Students should expect to commit a minimum of 15-20 hours per week during the summer. It is recommended students log in a minimum of 3-4 times a week.
How much time should a student spend on an academic level course during the summer? (ie: Health)
Students should expect to commit a minimum of 8-10 hours per week during the summer. It is recommended students log in a minimum of 3-4 times a week.
How do I contact my KVS teacher?
It is recommended that students contact their teacher through Canvas by using the Canvas Inbox. Follow these directions to contact your teacher.
I can't take my summer final exam in person. What do I do?
Remote proctoring may be available for some exams. For more information,
Do courses appear on my schedule, Progress Report and Report Card?
Yes, all KVS courses are scheduled and grades will display on Progress Reports and Report Cards.
Do KVS courses count towards UIL or extracurricular eligibility?
Yes, otherwise designated by Katy ISD as courses that meet exemption status for UIL or extracurricular eligibility. Please refer to the
TEA/UIL Side by Side Handbook and your child's campus counselor for exemption guidelines.
Who do I contact if there is a grade discrepancy?
Contact your teacher by using the Canvas Inbox
How do I drop a course?
To drop a course, the parent or guardian should complete the Drop Request Form. Request must be directed to the Katy Virtual School. Teachers and counselors do not have the ability to drop a KVS course. Drop requests made by phone will not be honored.
Can I check out a printed copy of the textbook?
Yes, review these directions to check out a textbook. For fall and spring contact your campus textbook clerk. Summer textbooks must be checked out by the Monday after the last day of school from the high school campus textbook clerk.
How do I pay for my student's course?
Payment can be made after a student has been enrolled in a course through the District payment system A+ Pay 'N Go. Refer to these directions for A+ Pay 'n Go.
How do I view my child's course?
Parents are enrolled in their child's course as an observer. To view the course as an observer review these directions.
Can parents view grades for the online course?
Yes, parents and students can view grades in Canvas.
How do parents contact a KVS teacher?
It is recommended that parents contact their child's teacher through Canvas by using the Canvas Inbox.
Click here to view guide
Who is eligible for a refund?
KVS calendar to see the last day to drop with a refund.
My child has changed their mind and decided not to take the KVS course, how do I get a refund?
Refunds will be by check and will be mailed to the address on file in eSchool. It can take up to four weeks to receive the refund. Refunds will only be issued to the payer listed in the A+ Pay 'N Go system.
What happens if I don't pay for my child's course?
Students who are scheduled in a KVS course after the determined refund eligibility date are required to pay for the course regardless of completion. Students who do not pay for their course will have a hold placed on their exemptions and student records. Students will not be issued credit for an unpaid course and the student may need to retake the course.
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