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Katy Independent School District

Parent Tech Support


Student and Parent Tech Support

Instructions for Katy ISD Digital Resources​

Use the links below to locate helpful information for District technology tools. 






​Parent Log In


Student Log In


Home​​​​ Access Center




Katy On The Go


eTextbook FAQ


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Katy ISD One Source​

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Student Device Help & Videos


How Do I? 


Parent Tech Support

Help Desk

Parent Technology FAQs

Student Schedule App​

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Student ID Badge App

New Student Tech Help​

​Current News

HOME ACCESS CENTER (Tech Tip): Please remember, only students from 5th - 12th grade  have access to HAC with their student account.  PreK-4th grade Parents can login with their parent credentials.

Further Assistance

​Non-Technology questions should be directed to student campuses.

For KIS​D USERNAME​ and PASSWORD assistance, please visit our Password Self Service​ tool to retrieve a username and/​or update a password.​​

If the issue is with CANVAS, log​in to CANVAS (via MyKaty Cloud)​​ and click the question mark i​n the left navigation section​ to submit a help request.

If you still need other technology assistance, please follow the directions linked below to enter a new support ​request into the KISD Technology ​ticketing system.
Parent Tech Support​ Guide
Student Tech Support Guide​

Parent Tech Support​  operates 6:30 AM - 4:30 PM Monday – Friday​, excluding holidays.
​​Parent Tech Support​: 281-396-7400​​ (info line only)​

TEA District"A"  Rating
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6301 S. Stadium Lane - Katy TX 77494 | 281.396.6000 | Login | Accessibility

It is the policy of Katy ISD not to discriminate on the basis of sex, disability, race, religion, color, gender, age, or national origin
in its educational programs and/or activities, including career and technology programs, nor in its employment practices
and to provide equal access to the Boy Scouts and other designated youth groups.

Katy ISD is not responsible for the content on external websites or servers.